BC Ferry ship crew were in need of a ‘just in time’ eLearning resource that would provide instruction on using various aspects of the Maximo software application to manage asset inventory and resources aboard BC Ferries.
Ships’ crew were interviewed aboard the ferries in order to determine the common issues associated with the use of the software. A detailed storyboard was created describing the various use cases and the steps associated with their completion, as well as pointing out common errors. Narration scripts were created and approved.
- A 60-minute, narrated course on using the Maximo software application to manage asset inventory and resources aboard BC Ferries.
- Built in Flash, incorporating Camtasia screen recordings and Captivate software simulations.
- Scenario-based training with the use of application recordings and interactive application simulation to provide a risk-free means for BC Ferry personal to learn about and practice using this system.