The Information Management Group of the Ministry of Forest and Range contracted TM NewMedia to develop asynchronous online software training for the use of their new email and document management software for Ministry of Forest and Range employees.
Working closely with staff from the Information Management Group, we determined the tasks and concepts that needed to be familiar to employees. Detailed storyboards were created and approved. Software recordings, narration, images, and screenshots were captured for use in the course.
- A series of modules comprised of various tasks that employees needed to master with the new software.
- Narrated software recordings of the various tasks.
- HTML with Flash video.
- ‘Cheat sheets’ of the various tasks for performance support.